Coverage
Check departure, arrival and operating carrier against EU261 or UK261.
Claim workflow
Flight Claim Eligibility
Organise the case before sending personal or booking information anywhere.
Disruption
Identify delay, cancellation, denied boarding or protected missed connection.
Timing
Use final-arrival delay and, for cancellations, notice plus replacement timing.
Cause
Separate ordinary operational issues from evidenced extraordinary circumstances.
Evidence
Keep the complete booking, messages, actual times and receipts.
Submission route
Choose direct airline submission or an approved service when one is connected.
Next claim step
Check Your Compensation Prepare the next documented step
Continue deliberately to the approved independent service for its full assessment.