Claim workflow
Flight Claim FAQ
Organise the case before sending personal or booking information anywhere.
Can the checker guarantee compensation?
No. It organises the facts for a preliminary assessment; route coverage, cause and evidence still need review.
What documents should be prepared?
Keep the booking, boarding pass, complete itinerary, airline messages, actual arrival time and reasonable expense receipts.
Are expenses included in the fixed amount?
No. Care expenses, reimbursement and fixed compensation are separate requests.
Can a claim be submitted directly to the airline?
Yes. A partner is optional. Keep a complete file and use the airline’s official submission route.
Does a missed connection always qualify?
No. The booking structure, route coverage, cause and final-arrival delay all matter.
Which deadline applies?
Limitation periods depend on jurisdiction. There is no single universal Europe-wide court deadline.
Next claim step
Check Your Compensation Prepare the next documented step
Continue deliberately to the approved independent service for its full assessment.