Screen eligibility
Identify the regime, route, operating carrier and disruption.
Claim workflow
How the Claim Process Works
Organise the case before sending personal or booking information anywhere.
Calculate the correct band
Use distance and final-arrival impact, not ticket price.
Build the evidence file
Keep one complete chronology with documents and exact times.
Submit the correct remedies
Separate compensation, expenses, refund and rerouting requests.
Review the response
Check the stated cause and evidence rather than accepting a generic rejection.
Escalate deliberately
Use the relevant complaint, ADR, regulator or court route for the jurisdiction.
Next claim step
Check Your Compensation Prepare the next documented step
Continue deliberately to the approved independent service for its full assessment.